Center for Creative Leadership (2023)
Link: https://www.ccl.org/articles/leading-effectively-articles/5-steps-for-tackling-tough-conversations/
A straightforward, easy-to-understand step-by-step process to tackle difficult conversations
Link: https://www.ccl.org/articles/leading-effectively-articles/5-steps-for-tackling-tough-conversations/
A straightforward, easy-to-understand step-by-step process to tackle difficult conversations