This guide will introduce early intervention professionals to the statewide interpretation service available when there are no enrolled early intervention interpreters available and a family communicates in a language other than English. This collection of information including downloadable PDFs and web resources are available to assist early intervention service coordinators and other Child & Family Connections (CFCs) staff and early intervention providers.
The EI Clearinghouse is pleased to partner with GLOBO to provide digital on-demand interpretation services for the Illinois Early Intervention System. This temporary, backup solution will assist Child & Family Connections staff and early intervention providers when an Illinois early intervention enrolled interpreter is not available. This digital video interpretation and/or audio interpretation is available for early intervention service appointments between families, service providers, and CFC staff until an EI enrolled interpreter becomes available. The EI Clearinghouse staff will monitor this program to ensure early intervention staff are able to secure appointments with interpreters for needed languages. If you have any questions, please reach out to Sarah Isaacs, isaacs@illinois.edu.
This service is intended for Child & Family Connections staff and early intervention providers working with families who communicate using a language other than English.
Key Resources
- Frequently Asked Questions (FAQ) for GLOBO Interpreting
- GLOBO-Language-Access-Quick-Reference-Guide.pdf
- GLOBO List of Supported Languages (PDF)
Training Materials
- How to Use On-Demand Audio Interpreting via GLOBO HQ (PDF)
- How to Use On-Demand Video Remote Interpreting via GLOBO HQ (PDF)
- How to Use Audio Interpreting from a Telephone (PDF)
- How to Schedule an Audio or Video Call for Zoom, Webex, or Teams via GLOBO HQ (PDF)
- How to Request an Interpreter via the GLOBO Connect App (PDF)
Additional Resources
- Confidentiality and Safety with Remote Video Interpretation
- Working Effectively with an Interpreter
- The Importance of Choosing an EI-Enrolled Interpreter in Early Intervention
- GLOBO Point to Your Language Poster
- Digital On-Demand Interpretation Services in Illinois Early Intervention – 2025 Year in Review