We understand that families utilizing interpretation services may have specific and valid concerns about the privacy and security of their personal information during interpreted sessions. Here’s how Video Remote Interpreting (VRI) protects your privacy:
- Your information is private: All interpreters follow strict confidentiality rules and never share what is said.
- Interpreters are professionally trained: Interpreters receive specialized training in U.S. privacy laws.
- Interpreter location doesn’t affect your safety: The Remote Video Interpreter doesn’t share where interpreters are located or your privacy.
- Every session is tracked securely: Each session is logged with special ID numbers.
- Remote video interpretation follows U.S. laws: Remote Video Interpretation Services follow these important U.S. laws:
- HIPAA (health privacy)
- ADA (disability access)
- Title VI (language access)
- Section 1557 (non-discrimination in healthcare)
For more information, see the full document Your Privacy Matters: Confidentiality and Safety with Remote Video Interpreting, shown below.
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